Ski hire in Morzine: frequently asked questions
Delivery and collection
Which areas do you deliver ski hire to?
We deliver and fit ski and snowboard hire at your accommodation in Morzine, Montriond and Essert-Romand. We also deliver to Les Gets for guests of our partner chalet companies; otherwise, please check with us before you book. We don't deliver to Avoriaz.
Is delivery free?
Delivery and end-of-stay collection are free on orders over €100 after your online discount. Smaller orders pay a €15 delivery charge.
When will you deliver my skis?
We plan deliveries around your arrival time and your first day on the snow. Flights are often delayed, so on your arrival day we keep in touch with you on WhatsApp to arrange the delivery. If you arrive late in the evening, we'll usually deliver the next morning. If you're skiing the day you arrive, we deliver on arrival and you're a priority.
Do I need to be at the chalet for the fitting?
Yes. Please make sure everyone hiring equipment is at your accommodation when we arrive, so we can fit each person's boots properly.
How does collection work?
We collect your equipment from your accommodation on your last day on the snow. If you're out, just leave everything in your boot room and we'll pick it up.
Boots, fitting and equipment
Will my hire boots be comfortable?
Every adult hire boot comes with a Superfeet orthotic footbed, so you're fitted true to size rather than sizing up for comfort. Our fitters fit each boot to your feet at your accommodation.
What if my boots hurt after the first day?
WhatsApp us on +33 6 81 17 71 22 and we'll bring different models to your accommodation for you to try, at no extra charge.
How do you set my ski bindings?
We set every binding to ISO standards using your height, weight, boot size and ability, which is why we ask for these when you book.
What equipment can I hire?
We hire skis from beginner to expert level, snowboards, touring skis with skins, and helmets for adults and children. Children's and teens' packs include skis or a snowboard plus boots. See the Prices page for every level.
Is your equipment serviced?
Yes. Every ski and snowboard is tuned on our Wintersteiger automated service machine between rentals, and our team cleans and checks everything when it comes back.
Booking, prices and payment
Is it cheaper to book ski hire online?
Yes. Booking online saves 20% on our shop price, or 15% during peak weeks. The Prices page shows the peak dates and every price.
When do I pay?
You pay by card when you book online.
What details do I need to book?
For each skier we ask for height, weight, shoe size, age and ability, so your skis, boots and bindings are ready when we arrive. You can update these details after booking using the link we send you.
Do you hire equipment for children?
Yes. We have children's packs from age 3 to 6, juniors from 7 to 12 (with an advanced option) and teens from 13 to 16, each including skis or a snowboard plus boots. Children's helmets are available too.
How long have you been running?
All Mountain Rental has delivered ski hire in Morzine since 2005.
Cancellations and the guarantee
What if I need to cancel?
Cancel more than 14 days before your first ski day and you get a full refund, less a €20 admin fee. Between 14 days and 48 hours before, you get 50% back. Within 48 hours, or if you don't show, there's no refund. If we can't provide your equipment, including when the resort closes, you get a full refund. Full terms are on our Cancellation Policy page.
Do I need insurance for my hire skis?
Our optional guarantee covers accidental damage to skis and snowboards, such as deep base gouges and edge damage, plus theft from mountain restaurants and the pistes. It doesn't cover poles, boots or helmets, or damage from misuse such as chairlift scrapes. See the Guarantee page for the full terms and what happens with theft from your accommodation or car.
What if my skis are stolen?
Report the theft to the police, keep a copy of the report, and tell us the same day by WhatsApp or email.
Shop, servicing and contact
Do you have a shop in Morzine?
Yes. Our shop and workshop are at 1098 Route des Bois Venants, 74110 Morzine, between Morzine and Montriond. We're open from 8am to 8pm, and later at weekends.
Can you service my own skis or snowboard?
Yes. We service skis and snowboards on our Wintersteiger machine in Morzine, including a factory service, a hot iron wax and binding mounting, all at fixed prices. You can book a service online.
How do I contact you?
Message us on WhatsApp at +33 6 81 17 71 22, call the shop on +33 4 50 79 55 04, or email morzine@allmountainrental.com.